Resume

Organized, innovative, and enthusiastic about empowering others and helping them succeed. Excellent interpersonal, communication, and organizational skills. Proven experience with conflict resolution, problem solving, and working within marketing and promotions.

Summary of Qualifications 

  • Well-developed written and verbal communications; instructing, group facilitation, business letters, reports, and news articles.
  • Highly experienced conducting background research, validating information and resources, and fact-checking documents.
  • Able to identify and resolve problems; works well under pressure. 
  • A self-motivated team player with an energetic and outgoing personality; works well with little or no supervision, both independently and as part of a team.
  • Genuinely passionate about helping and teaching people.
  • Experienced facilitator for both language and employment skills, including ESL teaching experience. Graduated from the SSW program at George Brown College in August 2014.


Experience

University Settlement, Intern    ||    May 2014 - Present

  • Independently created outlines and lesson plans for single and multi session workshops; facilitated workshops on a weekly basis (workshop topics included written and verbal English language skills, grammar, business communication skills, and university letter/job application writing).
  • Conducted one-on-one counselling sessions offering clients employment information, job search tips, and resume and cover letter revision/creation.
  • Aided clients with the composition and editing of professional documents and post-secondary information and applications.
  • Composed and organized official documentation for sessions.
  • Administrative duties including data entry, database management, answering the telephone, replying to emails, and booking appointments.

Red Hot Poker Tour, Event Promoter/Tournament Director     ||     2008 – Present

  • Set up, organize and run free poker tournaments at various venues across the GTA; open new locations on behalf of RHPT management.
  • Act as a liaison between venue owners and RHPT management; conflict resolution between participants and participants/venue staff.
  • Write poker-related articles and tournament summaries on behalf of Red Hot Poker Tour for online publication; regular data entry and database maintenance.   

Independent Contractor, Market Research     ||     2011 – 2013

  • Recruited consumers to participate in market research studies.
  • Managed a detailed database of eligible participants.
  • Developed and utilized various creative recruitment strategies.

Rogers Television, Volunteer     ||     2009 – 2011

CTV Toronto, Connected Cruiser Street Team (Seasonal)     ||     2008

  • Promoted CTV Toronto and the local news team through community interaction at various events across Toronto and the GTA

E. Bo Young Talking Club, English Tutor, Gumi, South Korea     ||     2006 – 2007

  • Taught children English as a Second Language at an afterschool academy.
  • Overcame the challenge of interacting with foreign-language speaking parents in order to discuss their child’s progress.

Tristan and America, Assistant Manager     ||     2006

Spinmaster, Air Hogs Van Tour (Seasonal)     ||     2005

  • Travelled to outdoor events across the Eastern United States generating interest for the company’s products.
  • Cold called various TV and Radio stations throughout America to set up promotional interviews; represented Spinmaster through several television and radio appearances.


Education


George Brown College
Diploma, Social Service Worker, 2014

  • Graduated from the SSW program in August 2014
  • Completed four-month internship at University Settlement.
Humber College
Advanced Diploma, Journalism – Print and Broadcast, 2009

  • Completed a three-month internship at Global Television, 16x9: The Bigger Picture.

Oxford Seminars
TESOL/TESL Certification, 2006

University of Western Ontario  
B.A. (Hons), 2006 – Media, Information & Technoculture and Political Science

  • Successfully completed an honours double-major.
  • Comedy & Sports Programming Director for TV Western (2004-2006)